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在使用公司邮件时应吸取的五个教训

2015-05-07    来源:forbeschina    【      美国外教 在线口语培训

双语:在使用公司邮件时应吸取的五个教训

5 Email Lessons Every Employee Should Learn From The Sony Hacking Incident

Almost everyone in the world has heard about the incident where Sony Pictures Entertainment became the victim of a cyber attack and sensitive information was leaked to the public, including internal company emails. While this situation highlighted the issue of cyber-security, it also provides a good warning for all employees on the use of email in business.
几乎每个人都听说过索尼影视娱乐公司(Sony Pictures Entertainment)遭遇黑客攻击的事件,该公司大量敏感信息遭泄露,其中包括公司内部邮件。虽然这次事件突显了有关网络安全的问题,但也对在业务往来中使用邮件的所有员工敲响了警钟。

Here are five lessons every employee should understand when it comes to using company email:
每一位员工在使用公司邮件时都应该吸取以下五个教训:

Lesson #1: Assume no expectation of privacy. Emails you send using your employer’s email system are generally considered to be company property. So be aware that your employer could potentially read every email you send.
教训一:对隐私不抱期望。你使用雇主邮箱系统发出的邮件通常会被视为公司财产。所以要注意,你的雇主可能会阅读你发出的每一封邮件。

Lesson #2: Don’t assume your employer’s email system is secure. Employees at Sony Pictures thought that no one except the intended recipient would ever see their emails. Unfortunately, that was an incorrect assumption and the insensitive and inappropriate content of some of the leaked emails wreaked all kinds of havoc. To be on the safe side, assume your work emails are not secure and that the system could be hacked.
教训二:不要以为你雇主的邮箱系统是安全的。索尼影视的员工曾认为,除了收件人,没有人会看到他们的邮件。不幸的是,那是一个不正确的假设,泄露的部分邮件内容既不得体也不适宜,造成了严重的破坏。为了安全起见,假设你的工作邮件并不安全,该系统可能会遭到黑客攻击。

Lesson #3: Be a role model of professionalism in every email. Think before you send anything via email and consider the repercussions that could occur if the email you’re about to send gets published for anyone in the world to read. Strive to make every email you write a representation of your high level of professionalism, character and integrity.
教训三:在每封邮件中都要表现出职业水准。通过电子邮件发送信息之前,要三思,并考虑如果你即将发出的这封邮件会被别人公布出来,它可能会带来的影响。努力使自己写的每一封邮件都能体现出你很高的职业水准、品行和操守。

Lesson #4: Avoid email for sensitive communications. Decide if the topic for discussion should be live or via email, especially if it’s of a sensitive nature. It’s okay to send an email follow-up after a meeting to ensure attendees are aware of the required action items, but don’t use email to gossip, badmouth others or share your personal opinions – especially if they’re negative.
教训四:避免用邮件交流敏感话题。确定讨论的议题应该是现场进行还是通过邮件,尤其是如果它属于敏感话题的话。会议结束后,发邮件跟进,以确保参会者清楚所要采取的行动,这是没问题的,但不要使用邮件去八卦、诋毁他人或者分享你个人的观点——尤其如果它们是负面的话。

Don’t use company email to send non-company “stuff” such as goofy cat videos or pictures of your latest beach vacation. And this should go without saying, but I’m going to say it anyway: NEVER write anything in an email that could legally compromise you or your employer, such as comments about someone’s race, religion, gender, sexual orientation or anything that falls into the category of “protected classes” under state laws.
不要使用公司邮件发送非公司的“资料”,比如猫咪卖萌的视频,或者你最近在沙滩度假的照片。有一点不言自明,但是我还是要在这里说一下:绝不要在邮件中写任何可能在法律上连累你或者你雇主的内容,比如有关别人种族、宗教、性别、性取向或者根据国家法律,属于“受保护类别”中任何事物的评论。

Lesson #5: Consider a conversation instead of email. Over 108.7 billion business emails were sent and received every day during 2014, according to research by The Radicati Group, Inc. That’s an average of 121 daily emails for business users. You might think a live discussion will take longer than sending an email, but for many topics, a quick telephone call or walking over to chat with a coworker will take less time and also help you avoid multiple back-and-forth emails.
教训五:不妨展开对话,而不是使用电子邮件。根据Radicati集团公司(Radicati Group, Inc)发布的研究显示,2014年,人们每日为工作而发送的邮件为1,087亿封。企业用户平均每天要发送121封邮件。你可能会认为,现场讨论要比发送邮件花费更长的时间,但是对于很多议题而言,一个快速的电话或者走过去和同事聊一聊都可以节省时间,还有助于你避免多次来回发邮件。

Bottom Line: Email is a tool used by almost every business and employee in the world. It can be a wonderful communication device, but use it responsibly and respectfully so you won’t inadvertently damage your career.
总而言之,邮件是世界上几乎每家企业和每位员工都使用的工具。它可以是一种非常不错的沟通设备,但在使用时,要有负责任的态度,并注意自己的言论,这样,你才不会因自己的粗心大意毁掉职业生涯。

(forbes)



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