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如何笑对负面评价

2014-01-17    来源:网络    【      美国外教 在线口语培训

You have been working hard to create a sales report to give to your boss.

为了交给老板一份满意的销售报告,你兢兢业业。

As soon as you return the report to her, she calls you and wants you to visit her room for a couple of minutes.

当你赶完报告交给老板,她让你去她办公室谈话。

The topic of the meeting is your report and why your boss is not happy about it.

谈话却是关于你的报告,以及她的不满。

She thinks that you could do much better and gives you some negative (but constructive) feedback about your work.

她认为你可以做的更好,给了你一堆打击你但是很有建设性的负面评价。

You go to your desk again, but you find it hard to concentrate on your work.

坐回办公桌,你却发现自己很难集中精力工作。

You keep thinking about the feedback you just got.

那些评价在你的脑海萦绕。

Although the feedback you got was constructive, you still find it difficult to find any positive sides in it.

尽管你得到的负面评价有建设性,你仍然觉得无法积极应对。

Your whole workday is ruined and you feel like leaving to go home early.

一天的工作时间就这么荒废掉,你只想早点回家。

The collision of two worlds

两个世界的摩擦

Facing negative feedback is never easy. No matter if the feedback is constructive, it still may be very hard to swallow - especially if we receive it after some hard work and we think we have done our best to accomplish a task.

面对负面评价不是一件易事。不管该评价是否具有建设性,要接受它,可能没那么容易,特别是当我们认真完成了这项任务并且自我感觉良好然后得到这当头一棒的评论。

When you face negative feedback, two worlds collide: your expectations, their expectations and how the two don't match.

当你面对负面评价的时候,也就是两个世界的相互冲撞:你的期望,他们的期望以及这两种期望是如何相互冲撞的。

This collision is inevitable, when your expectations of your work, your skills or yourself are out of sync with the external expectations of you. You might also find it shocking that the output you generated was not enough, no matter if you thought it was almost perfect.

当你的工作,职业和自身期望与实际的期望有出入,这种冲撞是不可避免的。现实也许让你不敢去相信,尽管是自己感觉很良好但是付出好像远远不够,才会有上司的不满。

Even if the feedback is given to you in a constructive manner, you may still think it's unfair towards you and you may get very emotional in front of the person who gave you that feedback.

即使给你的是建设性的反馈,你也许还是会觉得不公平,于是,你可能会在给你这种反馈的人面前变得很情绪化。

This makes the situation even worse.

这样,只会让情况更糟糕。

Are you ready to face the criticism?

你准备好接受评价了吗?

At some point, you are going to have to face criticism in what you do. However, what makes the difference between the ones who succeed and those who don't is the way they handle criticism.

有时候,你不得不硬着头皮接受评价。然而,笑到最后的人与哭到最后的人的差别就在于他们用什么方式处理批评。

The people, who are going to fail, are taking the critique very personally and fail to take corrective action based on the feedback. They think that the person who gave criticism is wrong and doesn't know what he/she is talking about.

那些拒绝采用评价中建设性建议的人,最终走向失败。他们固执的认为评论他们的人大错特错并且不知其所云。

On the other hand, the people who are successful understand that feedback is required in order to grow. It can also improve your results and let you become even more successful.

然而,那些为了自身塑造发展,从容的采用负面评价中的建议,最终走向成功。他们明白,这样才能让工作完成的更出色,才能让自己更上一层楼。

In fact, if you are receiving feedback, you should be grateful for it. Appreciate the fact that someone gave you valuable advice on how to become better in what you do or how to achieve better results in your work.

事实上,如果有人给你评价,你应该感激他。要知道他给你的是让你变得更好的宝贵建议。

Learn to listen carefully

学着认真听取

Although hearing feedback is never easy, it is necessary for our growth and development. In order to handle the feedback in the right manner, see it as constructive criticism.

尽管负面评价很逆耳,但它是我们成长的必需品。想要很好的处理负面评价,最好的方式就是把它当作建设性的建议去听取,去接受。

If the criticism is unjustified or goes to a personal level, then it should be ignored.

如果评价带有污蔑或者个人情感,那么你完全可以无视他的评价。

Appreciate the feedback and the fact that the other person was willing to give it to you. Especially if the feedback is coming from someone who you look up to, so you should be genuinely grateful for him/her.

如果别人给你的是中肯的评价,要慢慢领会并且感谢他们,尤其是来自那些你尊敬的人给你的负面评价。

Even though appreciation plays a big part in how you handle the feedback, it is not enough. In fact, what you do (or don't do) next plays a big part how helpful the feedback turns out to be.

虽然感激在处理这些负面评价时有着举足轻重的作用,但是光感激是不够的。事实上,下面几招对于处理负面评价更有用处。

It's your responsibility to take action after receiving feedback from your actions or from your work. Otherwise the time spent on the feedback is wasted and you won't be able to improve as quickly as the reviewer wanted.

当收到关于你行为和工作的负面评价时,你有必要采取行动。否则,评价只是徒劳,你也无法如期望的那样有所改善。

4 tips for handling criticism

4招教你处理负面评论

In order to handle the criticism better, remember these steps the next time:

以下几步让你更好的处理负面评论:

1. Appreciate.The number one thing to do is to appreciate the feedback, since it is a great way to improve yourself and your actions. Feeling grateful helps with handling the criticism - it makes accepting it much easier.

1.学会领悟。首先要领悟这些负面评价,这样你才会在各个方面有所改善。让你更容易接受这些评论。

2. Take it constructively.Take the feedback as constructive, not as damaging. There are times when you might receive feedback which is not justified, but those cases exist far less than the constructive ones. Understand the value of criticism and that it is a great way to reach success faster. It's much better to receive it, rather than to live in your own fantasy world thinking that everything is alright.

2.学会接受。把负面评价当做中肯的建议而不是恶意诽谤。有时候你可能会得到一些污蔑性的评价,但这种情况会很少。试着仔细推敲评价让你更近一步迈向成功。学会接受,而不是躲在自己的幻想世界里安慰自己。

3. Say thank you.Genuinely thank the person who gave you the feedback. Really, say it. Sometimes the person might be surprised at this behavior, but his/her feedback is really a useful tool for creating something much better in the future.

3.学会感谢。衷心的感谢那些给你评价的人。当然,感谢是要说出来。也许对方会很意外你的这种举动,但是他/她的评价是帮你创造更美好的未来的有力工具。

4. Take action.Finally, the feedback is useless if it's not acted upon. That's why it's important to implement the points that the other person gave you the feedback about.

4.立刻行动。最后,如若不立即采取措施,那些评价就会变得毫无价值了。这就是为什么别人给了评论之后我们要尽自己最大努力去补救。

The faster you take corrective action, the better.

越快采取正确行动,负面评价越有用。

Otherwise there is a great danger that you are never fully learning about the feedback that was given to you.

不然,你将不能完全从苦口婆心的评价中学到东西。



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