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在工作中会不知不觉犯的4个错误

2014-07-09    来源:译言网    【      美国外教 在线口语培训

4 Work Mistakes You Don't Realize You're Making
你在工作中无意间会犯的四个错误


1. Stop Using Excuses
1. 别找借口

Just like your puppy dog eyes didn't work to convince your 8th grade teacher that your little sister threw away your math homework, excuses don't go very far with your boss. And no matter how genuine your intentions are ("but I had so much on my plate--and then I came down with the flu!"), all your manager will hear is that you don't use your time effectively.
找借口在你的老板那是行不通的,就像无论你流露出多么楚楚可怜的深情,你也无法让你八年级的老师相信,是你的妹妹扔掉了你的数学作业。无论你的初衷有多么诚恳(“我有很多事要做,可是我感冒了!”),你的上司只会觉得是你没能高效地利用时间。

So here's a no-fail way to impress your boss: Do what she says. When you have an assignment, don't make her remind you about it, and don't ask for an extension. If you have questions, ask them well before the deadline, and if you need help from teams in other departments, engage them with time to spare. Do quality work and turn it in on time.
这里有一个万无一失的办法可以给你的老板留下深刻印象:照她说的去做。当你有任务在身时,不要等她来提醒你,更不要要求延期。如果你有问题,在截止日期前去请教;如果你需要其他部门人员的帮助,在他们空闲的时候去求助。高效地工作,并准时完成任务。

By completing your work without excuses or constant reminders, you'll gain your boss' immediate trust and respect, and you'll be well on your way to gaining more responsibility--or even a promotion.
如果你在完成工作的过程中不找借口也不需要别人不断地提醒,你会立刻赢得老板的信任和尊重,并且离肩负重任甚至获得晋升又进了一步。

2. Show up on Time
2. 准时到岗

You may think it's endearing to be labeled the "late one," who never seems to make it to a meeting before the fifth PowerPoint slide. So you laugh and give a little shoulder shrug as you noisily bustle into the conference room, assuming that everyone just writes it off as, "Oh, that Suzie."
也许你会认为,那些总在第五张幻灯片放映时才赶到会议室的人被贴上“迟到大王”的标签是受人喜爱的表现。因此,当你匆忙地赶到会议室,引发一阵骚乱时,你只是笑着耸耸肩,想象着大家也会对此轻描淡写:“哦,又是Suzie”。

Well, it's not cute. And no matter how much you feel it's a part of who you are, lateness is not an inherent trait--so excuses along the line of, "I can't help it!" won't work. If you're serious about your job and impressing your team and boss, make it a point to show up on time--or better yet, early. Whatever it takes (e.g., an extra alarm, a working coffee pot, a puppy who needs attention at 5 AM), make it happen. It's worth it.
然而,这并非一件讨喜的事。无论你多么坚信你就是这样的人,迟到也不是一个人先天的属性,因此诸如“我没办法!”这样的借口是不会起作用的。如果你真的想认真做好工作,给你的团队和老板留下好印象,就应当准时到岗——能早到就更好了。无论付出多少努力(比如:多设个闹铃、使用自动工作的咖啡壶、养只在清晨5点需要照料的小狗),一定要做到,因为这是值得的。


3. Return Emails
3. 回复邮件

When our communication is so readily at our fingertips, there's no excuse for leaving your email unanswered for more than a day or two. I can't tell you the number of times I've written an inter-department email to get no response. Not in one week, not in two--never.
如今交流已经便捷到只需动动手指即可,你没有理由过了一两天还不回复邮件。不知有多少次我写给各个部门的邮件没得到回复,一周过去了,两周过去了,没有任何消息。

So, it's no surprise that you'll earn instant respect from your entire team (and anyone else who contacts you) if you answer emails in a timely manner. Don't know the answer? That's no excuse to leave the email sitting in your inbox. Write a quick response anyway: "Hi Jan, I'm not 100% sure about this, so let me look into it, and I will get back to you by the end of the week." Then, get back to her before the end of the week.
因此,如果你能养成及时回复邮件的习惯,立刻得到整个团队(以及其他与你有联系的人)的尊重也就不足为奇了。不知道怎么回复?那也没有理由把邮件滞留在邮箱里。无论如何,你应该立刻做出回复:“你好,简,这件事我不是百分百确定,给我点时间让我去查一下,我会在周末之前给你回信。”然后,你要做的就是在周末前回复她。

I know--we're all busy. And I'm not saying you need to answer every email the moment it arrives in your inbox (that's certainly not an efficient way to work). But when you ignore an email, what you're conveying to the sender is: "You're not important enough to warrant a response."
我知道——大家都很忙。我并不是说你要即刻回复每封邮箱里的邮件(这当然不是个高效工作的方法)。但如果你无视了某一封邮件,就意味着你在对发送人说:“你没重要到能确保得到我的回复。”

4. Follow Through
4. 坚持到底

As a new manager in an unfamiliar industry, I don't always know the answers to my employees' questions. But instead of just having them ask someone else, I let them know that I'll find out and get back to them. And then, I follow through. Each time I'm able to deliver an answer, I'm conveying that I do what I say I'm going to do--and my employees grow to trust me more and more.
在不熟悉的行业里,作为一个新任经理,我有时也不清楚该怎么回答我的员工提出的问题。但是,我会告诉他们我一定找到答案并反馈给他们,而不是让他们去问别人。这之后,我就会坚持做完这件事。每次当我把答案给他们时,我也在向他们表示,我是个说到做到的人。我的员工也因此越来越信任我。

Of course, this doesn't just apply to answering questions. If you tell a co-worker you'll proofread her report, don't push it off until she reminds you about it two weeks later. If you assure your team that you'll take care of an important client's account, don't let it sit on the bottom of your to-do list until one of your co-workers has the customer on the phone, screaming because she hasn't heard from anyone in over a week. If you make a commitment, follow through--you'll convey that you can be trusted with anything.
当然, 这一点不只适用于解答疑惑。如果你跟你的同事说你会校对她的报告,不要推迟到两周后她来提醒你时你才做。如果你向你的团队保证你会负责一个重要客户的账户,不要把它放在你的任务清单的末尾,等到一个同事接到客户投诉,说她一整个礼拜都没得到任何消息才想起去做。一旦你做出承诺,就要负责到底,这样你才能让别人知道你在各方面都是值得信任的。

Easy tips, right? Well, tell yourself that a few months into your new job, when you realize your boss usually forgets about the deadlines he gives you, and nothing bad ever happens when you forget to answer an email or two. But don't fall into that trap! Go back to this basic advice and you'll never fail to impress your team, clients, and boss.
都是很简单的技巧,对吧?当你从事一个新工作几个月后,如果你的老板时常忘记他给你的工作期限,你有一两封邮件忘了回复也没什么不好的事发生,那么你就该提醒自己关注以上几点了。千万别落入陷阱!回顾这些基本的建议,你一定会给你的同事、客户和老板留下良好的印象。


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