中华人民共和国民用航空法(36)

作者:admin

来源:

2015-4-22 10:16

中华人民共和国民用航空法(36)

第九十五条 公共航空运输企业应当以保证飞行安全和航班正常,提供良好服务为准则,采取有效措施,提高运输服务质量。
Article 95 A public air transport enterprise shall take the assurance of flight safety, the regularity of flight and the provision of good service as guiding principles, and take effective measures to improve transport service quality.

公共航空运输企业应当教育和要求本企业职工严格履行职责,以文明礼貌、热情周到的服务态度,认真做好旅客和货物运输的各项服务工作。
A public air transport enterprise shall educate and require its staff and workers to strictly perform their duties, and conscientiously accomplish the services of transporting passengers and cargo with refined manners and thoughtfulness.

旅客运输航班延误的,应当在机场内及时通告有关情况。
In the event of delay in passenger transport flight, relevant information shall be announced in time in the airport.

第九十六条 公共航空运输企业申请经营定期航班运输(以下简称航班运输)的航线,暂停、终止经营航线,应当报经国务院民用航空主管部门批准。
Article 96 A public air transport enterprise shall apply to the competent civil aviation authority under the State Council for approval with respect to the air route to be operated for scheduled air services, and the suspension or termination of the operation of air route.

公共航空运输企业经营航班运输,应当公布班期时刻。
A public air transport enterprise operating scheduled air services shall have its timetable published.

第九十七条 公共航空运输企业的营业收费项目,由国务院民用航空主管部门确定。
Article 97 The chargeable business items of a public air transport enterprise shall be determined by the competent civil aviation authority under the State Council.