处理投诉 Dealing with complaints
Dealing with complaints
1.I'm awfully sorry.
2.I do apologize.
3.I'll make a note of that.
4.Everything will be taken care of。
5.I'm awfully sorry for my carelessness.
6.I understand how you feel and we'll try to do our best to help you.
7.I'll take care of it personally.
8.We're trying to find the cause. could you wart a little longer, please?
9.Please relax. Ill take care of it according to your request.
10.I'm sure the waitress didn't mean to be rude to you.
11.They are awfully sorry for the inconvenience.
12.I'11 attend to it right away.
13.I'11 report it to the maintenance.
14.1I'm awfully sorry!I really ought to have known it better.