Unit 44 I'm afraid all the seats are fully booked
M:Would you find any other available flight to Tokyo?
W:Sure. We try our best.
W:Mr.Chen,are you sure you're taking BA-007 back to Tokyo?
M:Yes, of course.I think our travel agent would have made the
reservation for us.
W:I'm afraid this flight is all booked up.
M:Are you sure?We can't really take it?I reconfirmed with Miss Peterson the other day.
W:I'm afraid so except we have many "no-show" passengers.