These were mainly developed to do word processing and record processing.
More recently ,attention has also been focused on systems which directly support the principals(managers and professional workers.)
Such systems emphasize the managerial communications function.
Electronic mail and filing permit a user to compose and transmit a message on an office automation system.
Today's organizations have a wide variety of office automation hardware and software components at their disposal.
The list includes telephone and computer system electronic mail, word processing.
desktop publishing ,database management systems ,two way cable TV.
office-to-office satellite broadcasting ,on-line database services ,and voice recognition and synthesis.
Each of these components is intend to automate a task or function that is presently performed manually.
Experts agree that the goal can be accomplished when
1.The computer,communication and office equipment are networked and
2. an office worker can easily access the entire system through a personal computer sitting on his or her desk.
Then it will be possible to change substantially the way people work in an office.